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F.A.Q.'s

MAINTENANCE

Your pool will require minimal weekly maintenance to ensure its proper functioning. For details and instructions on pool maintenance, we will soon have a maintenance pamphlet to download our here.

Also, in the near future you'll find links here to video and animation that explain how to care for your pool and equipment.

WARRANTY

If you should have a problem with your pool, masonry, or equipment please read the following before calling:

If your pool was completed from 2003 to current you have a 3 year warranty on your equipment. A 3 year warranty applies to all masonry and plaster*. The shell of your pool (gunite) is fully guaranteed for the life of ownership. All warranties apply to the original pool owner. There is a 10 year transferable warranty on the shell, the change of ownership most be provided to us in writing.

If your pool is under warranty please contact us directly and we will schedule work with the appropriate service center and/or technician.

If your warranty has expired or is void due to change of ownership the following is a list of service centers and technicians**:

Service Centers

Hayward Products Warranty Service 909-594-1600

Jandy Products Warranty Service 707-776-8200

Technicians

Crystal Pools - Rick Bowls 818-841-3408 (San Fernando Valley)

Extreme Pools - Don 805-297-5521 Greg 805-297-5077 (Simi & Ventura area)

Dave Lowdermilk 661-255-0940 (Santa Clarita)

Aloha Pools - Craig Guyer 661-722-1556 (Antelope Valley)

*Plaster is not warranted against chemical imbalance damage.

**Designer Pools is not liable or responsible for any work outside of contract or warranty, nor does it make any guarantee on services by technicians or the service centers above outside of contract or warranty.